Forum Discussion
PBI Desktop September 2022 version error for Webview2 on program close
- Anonymous3 years ago
Hi domputer ,
Please refer to the following steps:
In rare cases, Power BI Desktop might fail to start at all. Instead, it might show a gray window and/or an error message that mentions 'WebView2':
The majority of the cases is caused by some program on your machine, mostly anti-virus software. To verify this is the case, please perform the following steps:
- Close Power BI Desktop.
- Open Windows Settings > About > Advanced System Settings and configure a new Environment Variable:
More details: Resolve issues when starting Power BI Desktop - Power BI | Microsoft Learn
I have also found asimilar post, please refer to it to see if it helps you.
Solved: WebView2 error message - Microsoft Power BI Community
If it still does not help, please provide more details.
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If the INFRASTRUCTURE UPDATE option is disabled, power bi desktop stops working properly. For example, it has been impossible to save the pbix file. Microsoft is a nightmare
- domputer3 years agoFrequent Visitor
Thanks for letting us know about your issue. Two members in our team have tested this scenario
and have not experienced any failure to save the pbix file with the feature disabled.
We saved and published existing and new models successfully on the September version.Since our original post, we have raised an incident with Microsoft and are awaiting feedback, and will add any resolutions to this post.