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domputer's avatar
domputer
Frequent Visitor
3 years ago
Solved

PBI Desktop September 2022 version error for Webview2 on program close

Workaround is to uncheck the following preview feature.  'Power BI Desktop infrastructure update' which makes use of Webview2 application When closing the following errors no longer appear. Can co...
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi domputer ,

    Please refer to the following steps:

    In rare cases, Power BI Desktop might fail to start at all. Instead, it might show a gray window and/or an error message that mentions 'WebView2':

     

     

     

    The majority of the cases is caused by some program on your machine, mostly anti-virus software. To verify this is the case, please perform the following steps:

    1. Close Power BI Desktop.
    2. Open Windows Settings > About > Advanced System Settings and configure a new Environment Variable:

     

     

    More details: Resolve issues when starting Power BI Desktop - Power BI | Microsoft Learn

     

    I have also found asimilar post, please refer to it to see if it helps you.

    Solved: WebView2 error message - Microsoft Power BI Community

     

    If it still does not help, please provide more details.

     

    Best Regards

    Community Support Team _ Polly

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.