Forum Discussion
PBI Desktop September 2022 version error for Webview2 on program close
Hi domputer ,
Please refer to the following steps:
In rare cases, Power BI Desktop might fail to start at all. Instead, it might show a gray window and/or an error message that mentions 'WebView2':
The majority of the cases is caused by some program on your machine, mostly anti-virus software. To verify this is the case, please perform the following steps:
- Close Power BI Desktop.
- Open Windows Settings > About > Advanced System Settings and configure a new Environment Variable:
More details: Resolve issues when starting Power BI Desktop - Power BI | Microsoft Learn
I have also found asimilar post, please refer to it to see if it helps you.
Solved: WebView2 error message - Microsoft Power BI Community
If it still does not help, please provide more details.
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi domputer ,
Please refer to the following steps:
In rare cases, Power BI Desktop might fail to start at all. Instead, it might show a gray window and/or an error message that mentions 'WebView2':
The majority of the cases is caused by some program on your machine, mostly anti-virus software. To verify this is the case, please perform the following steps:
- Close Power BI Desktop.
- Open Windows Settings > About > Advanced System Settings and configure a new Environment Variable:
More details: Resolve issues when starting Power BI Desktop - Power BI | Microsoft Learn
I have also found asimilar post, please refer to it to see if it helps you.
Solved: WebView2 error message - Microsoft Power BI Community
If it still does not help, please provide more details.
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks Polly for your feedback.
The issue occurs at PBI desktop application close and not when opening.
Our workaround is the same as the Webview2 post you shared.
Uncheck Power BI Preview Feature 'Power BI Desktop infrastructure update' which makes use of Webview2 application.