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BillyT_350's avatar
BillyT_350
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3 years ago
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PBI Dataflows have stopped communicating with Desktop

Hello! I could use some help. The other day my dataflows "randomly" stopped communicating with Power BI desktop. Interestingly, the published reports in the Service to not appear to be affected; I ca...
  • BillyT_350's avatar
    3 years ago

    Hey folks, so it's been about a month. We did a ton of testing with MSFT (mostly "did you try ctrl + alt +del?" stuff), but ultimately by chance our network people got involed, because this also impacted various Azure products, and we found out that it was actually an issue with DNS routing. Someone had added some DNS routing, which our network guy is still investigating. But basically the problem was these new DNS settings were redirecting connections to wabicancencdsa.blob.core.windows.net and other locations either circularly, or to nowhere. Consequentially, PBI desktop could not access the Dataflows, which apparently are stored there.

    Additionally, we discovered that this was also preventing the Dataflows in the Service from updating, and so even reports in the Service were missing data, which caused a number of issues.

    So, mystery solved. Thanks for all of your help!