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Anonymous
Not applicable

Out of Memory Error

Hi Team, I have recently updated my system to June 2019 Update and just realised that my report is now throwing Out of memory error. It is showing the error within 30 seconds of opening the power BI desktop file which earlier (before June update) it has never thrown this error and report was working fine.

Recently my colleagues also starting facing Out of memory error for his report as well.

Can you please confirm the steps that i can do to avoid this issue ? and do other users also facing this issue in their resp. reports ?

 

Thanks

Vaibhav

7 REPLIES 7
v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @Anonymous ,

 

Clear the cache (File->Options and Settings->Options->Data load) and re-open your PBIX file for a try.

 

Best regards,

Yuliana Gu

 

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi @v-yulgu-msft ,

 

Thanks for your response, I have tried this option but still the report is showing out of memory error. Someone mentioned online that if you go to:

File --> Options & Settings --> Options --> Data Load --> Turn off the Loading of Background data.

 

After that the report was working fine ... Just wanted to check :

1) Is this a permamnet solution or just a quick fix to resolve the issue till the next update comes.

2) Did turning off background data affect the report in any way  ? I havent published the report yet.

 

Thanks

Vaibhav

Anonymous
Not applicable

Hi Team,

 

Any update  ? 

Anonymous
Not applicable

Hi @v-yulgu-msft.

 

Any Update on this one ?

 

Thanks

Vaibhav

Hi @Anonymous ,

 

I didn't encounter the "Out of memory" problem on my side. (Version: 2.70.5494.761 64-bit). It might be an intermittent problem.

 

You could take a look at below links for brief introduction about "load background data".

Option to disable data previews to download in the background

Power Query, Power BI And The “Allow Data Preview To Download In The Background” Option

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi,

 

I also just imported a File I was working on to my laptop, and this has just crashed with the Out of memory message.  
 I unchecked the Preview data in Options but now I can't see my file at all?  

Any help?  

 

Thank you Jennifer

 

Any update on this?  My desktop version crashed several times this morning and I can't now access my files.  

Thank you

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