Forum Discussion

karo's avatar
karo
Advocate V
4 years ago
Solved

Organizational Account authentication error

Hi,

 

Does anyone else have problems with (adding new or updating existing) connections to datasaources via Organizational Account in Power BI Desktop?

 

I am getting errors like below:

 

 

The window for Authentication pops up for less than a sec and disappear. 

 

Any hints in troubleshooting or ideas what can be a root cause?

 

Regards,

Karo

  • karo's avatar
    karo
    4 years ago

    Hi Anonymous, I am not having the issue anymore. It seems that the newest version of Power BI Desktop solves my issues (June 22). As a workaroud, you can also change Power BI Desktop settings to Use my default web browser in Authentication Browser:

    1. Go to File in Power BI Desktop
    2. Select Options an settings -> Options -> Security -> Authentication Browser
    3. Enable Use my default web browser.

    Regards,

    Karo

4 Replies

  • v-xiaotang's avatar
    v-xiaotang
    Community Support

    Hi karo 

    What is the type of data source you are trying to add in Desktop? Also please check that the account you have provided and the password are correct.

     

     

    Best Regards,

    Community Support Team _Tang

    If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable

     I am facing same error

    • karo's avatar
      karo
      Advocate V

      Hi Anonymous, I am not having the issue anymore. It seems that the newest version of Power BI Desktop solves my issues (June 22). As a workaroud, you can also change Power BI Desktop settings to Use my default web browser in Authentication Browser:

      1. Go to File in Power BI Desktop
      2. Select Options an settings -> Options -> Security -> Authentication Browser
      3. Enable Use my default web browser.

      Regards,

      Karo

  • The option to select the authentication browser is unavailable in PowerBI Desktop(September 2023) for RS.  This is the desktop version you'd download with PowerBi Report Server.  This option allowed us to bypass the Organization Account Authentication error.  Does anyone have any advice on how to work around this?