Forum Discussion

pabeader's avatar
pabeader
Post Patron
6 years ago

Oracle database refresh never finishes.

I have a sucessful connection to an Oracle database.  I even have a query under the advanced option to limit the incoming number of rows.

I have let it sit for hours and the refresh never completes.  It gets to, what should be the proper number of rows, and just stops updating the count.  The cursor just keps going around and around.

If I try to cancel by hitting the cancel button, it switches to Cancelling...  and never frees up.

 

Any ideas what I can try next?

 

Need Help

7 Replies

  • amitchandak's avatar
    amitchandak
    Super User
    6 years ago

    Were you able to load some small data? Limit to small number and test, if it is loading?

    • pabeader's avatar
      pabeader
      Post Patron
      6 years ago

      With my where clause I limited it to 1749 rows.  Still never finshed.  Eventually I have to kill the Power BI processes and start it over to try something else.  Sometimes when I restart Power BI it gives me a recovery option but that doesn't help.

      • v-lid-msft's avatar
        v-lid-msft
        Community Support
        6 years ago

        Hi pabeader ,

         

        Could you please verify if you have the correct version of Oracle Client installed, such as 64-bit Client with 64-bit Power BI Desktop, please also check the version requirement:

         

        Supported Oracle versions:

        • Oracle 9 and later
        • Oracle client software 8.1.7 and later

         

        If the duration time of import is very long, could you please try verify the connection to oracle server by using DirectQuery mode?

         

        Please refer to this document: https://docs.microsoft.com/en-us/power-bi/desktop-connect-oracle-database


        Best regards,