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Not applicable

Oracle connector locks my account



I found that the Oracle connector is locking my Oracle user account. When my password is expired, I check if the report is open in Power BI Desktop (if so, I close it), I change my password, I open the report with Power BI Desktop again and then go to the "Data source settings" window. From there, I select the Oracle connection, click on the "Clear Permissions" button, confirm by clicking on the "Delete" button and finally close the window. After clicking on the "Refresh" button, I must of course reenter my credentials. I specify my new password. But at that time, Power BI Desktop tells me that my account is locked. The Oracle error is ORA-28000. Please look at the picture below. It looks like the permissions aren't really cleared and the old ones is still used somehow. It happened to me a few times already. This is annoying. There is no other software or service running that is using the account which can lock it.







Am I doing something wrong?

Am I the only one who experienced it?


If you need more information in order to help me, please let me know and I'll provide it.


Thank you


Community Support
Community Support

Hi @Anonymous,


One of the reasons of your problem could be the password policy you are using. And if there is no such policy of yours then check your settings for the password properties in the DEFAULT profile with the following query:


SELECT resource_name, limit
FROM dba_profiles 
WHERE profile = 'DEFAULT'
AND resource_type = 'PASSWORD';

And If required, you just need to change the PASSWORD_LIFE_TIME to unlimited with the following query:




Also you can check this Link to find more details.




Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.
Not applicable

Hello @v-frfei-msft,



If I understand you well, you want me to change the password policy in order it never expires. If yes, I can't change that in my organization, I need to follow that policy.




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