Forum Discussion
Options screen not closing after changing Time Inteligence of the Current File
I'm trying to uncheck the Time intelligence of an exsisting report in the options screen.
When I click on OK nothing happens and the options screen stays open and cannot be closed.
Contacted support and found the solution.
By limiting the amount of data in the report I was able to uncheck and safe. Seems that it just took very long to process and on the surface it looked like it was hanging.
4 Replies
- AmiraBedh
Super User
Sometimes clearing cache might help with resolving such issues. If you're using Power BI Desktop, you might want to close the application and clear your cache files.:
- Close Power BI Desktop.
- Press Win+R, type `%LocalAppData%\Microsoft\Power BI Desktop\`, and press Enter.
- Delete all files and folders in the Cache folder.
- Reopen Power BI Desktop.Make sure you're using the latest version of Power BI. You can download the latest version from the official Microsoft website.
Try using a different system or a different user account to make sure it's not a system-specific or user-specific issue.
If none of the above steps work, then it could be a bug. You can report this issue to Microsoft via Power BI support. They are usually prompt at providing support and solutions for such issues.
Folder does not exsist.
I have the latest version of the Desktop Application
- AmiraBedh
Then try to contact the support 🙂
Contacted support and found the solution.
By limiting the amount of data in the report I was able to uncheck and safe. Seems that it just took very long to process and on the surface it looked like it was hanging.
