Forum Discussion
On-premises data gateway with different users
Hi, Check this link
Specially the Manage users Section
Hello,
I understand that users management should be performed by accessing the site https://powerbi.microsoft.com with the first admin user, and not from the server where the gateway is installed. Is that correct ? Anyhow I've tried to manage the administrators of the gateway from the powerbi site, and added one user as admin of the gateway but it I get an error:
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Please try again later or contact support. If you contact support, please provide these details.
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I've also tried to manage users for the data source, and tried to add a new user but I still get an error:
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One or more users were not found within your organization. Please remove those users and try again.
Please try again later or contact support. If you contact support, please provide these details.
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Thanks !
- Vvelarde9 years agoCommunity Champion
The users that you want to add his email account need to have your same domain and also have a PBI account.
Have this?
- Anonymous7 years agoNot applicable
I have the same problem. How to solve this if users have different domains?
- Syndicate_Admin2 years agoAdministrator
Have you been able to set up a gateway for users from different domains?