Forum Discussion
On-premises data gateway with different users
Community Champion
Hi, Check this link
Specially the Manage users Section
Hello,
I understand that users management should be performed by accessing the site https://powerbi.microsoft.com with the first admin user, and not from the server where the gateway is installed. Is that correct ? Anyhow I've tried to manage the administrators of the gateway from the powerbi site, and added one user as admin of the gateway but it I get an error:
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One or more users were not found within your organization. Please remove those users and try again.
Please try again later or contact support. If you contact support, please provide these details.Get helpActivity IDf37f58dd-ce5d-4975-acf2-fef3ec3d1ac2Request ID9fc79534-f4a5-5aa1-d01b-2478a0ca12b5Correlation ID61f3cee1-05e8-097b-df4f-a9be21cc92b9Status code400ecsCorrelationIdf37f58dd-ce5d-4975-acf2-fef3ec3d1ac2TimeWed Mar 29 2017 18:03:27 GMT+0100 (Hora de verano GMT)Version13.0.1700.1511------------
I've also tried to manage users for the data source, and tried to add a new user but I still get an error:
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One or more users were not found within your organization. Please remove those users and try again.
Please try again later or contact support. If you contact support, please provide these details.Activity IDf37f58dd-ce5d-4975-acf2-fef3ec3d1ac2Request ID556b8dd2-d938-87da-6c16-32cf8f734ec0Correlation ID6ba452a5-b346-fd86-c486-d162089e41ddStatus code400ecsCorrelationIdf37f58dd-ce5d-4975-acf2-fef3ec3d1ac2TimeWed Mar 29 2017 18:06:53 GMT+0100 (Hora de verano GMT)Version13.0.1700.1511--------------
Thanks !
- Vvelarde
The users that you want to add his email account need to have your same domain and also have a PBI account.
Have this?
I have the same problem. How to solve this if users have different domains?
