On permises data gateway (Personal mode) Effor

[krishanw]

I am encountering this error after reinstalling the gateway. I have tried restarting the laptop, but the issue persists. I have also attached the log file for reference.

"PersonalGatewayConfigurator.exe Information: 0 : Starting PersonalGatewayConfigurator, Version 3000.202.16+4dd1e8313a48993dd7b38a5a50125f18d04f3593
PersonalGatewayConfigurator.exe Information: 0 : Initialize PersonalGatewayMainViewModel
PersonalGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
PersonalGatewayConfigurator.exe Information: 0 : Exception thrown during GetConfiguration: 'Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClientException: Error retrieving gateway configuration. Please ensure your gateway is running on the local computer and it is updated to the latest version.
Exception message: Could not connect to net.tcp://127.0.0.1:45376/powerbi/personalgatewayconfig/service. The connection attempt lasted for a time span of 00:00:02.2265840. TCP error code 10061: No connection could be made because the target machine actively refused it 127.0.0.1:45376. ---> System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://127.0.0.1:45376/powerbi/personalgatewayconfig/service. The connection attempt lasted for a time span of 00:00:02.2265840. TCP error code 10061: No connection could be made because the target machine actively refused it 127.0.0.1:45376. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:45376
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
--- End of inner exception stack trace ---"

[Anonymous · Accepted solution]

Hi @krishanw ,
The problem you're experiencing appears to be due to an asymmetric key generation error. After looking up the documentation on the revelent issue, I think you can follow the advice in the following post.
Removing the "RSA" folder which is in the "C: \ Users \" NAME USER "\ AppData \ Roaming \ Microsoft \ Crypto" path and make a backup of this folder in case you need to restore it.The appdata folder may be a hidden folder, you need to change the settings to make it visible.

("NAME USER" = user who installed and is running the gateway (personal mode))
After removing the folder, simply start the Gateway setup again.
Below is the documentation of the problems and solutions：
Solved: "Error generating an asymmetric key. Key not valid... - Microsoft Fabric Community
ERROR installing On-premises data gateway (persona... - Microsoft Fabric Community

Best regards

Albert He

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
 

[krishanw]

Thank You @Anonymous it worked 😊

[Greg_Deckler]

@krishanw Typically this is your antivirus causing problems. Gateway Error generating an asymmetric key. Key n... - Microsoft Fabric Community

[krishanw]

I have checked virus guard with IT team and there was no any restriction for this