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KarlinOz's avatar
KarlinOz
Icon for Advocate III rankAdvocate III
6 years ago
Solved

On-Premises data gateway (personal mode) Download update link broken

Hi Team, I have noticed this for months so thought I'd post a question here. I run the On-premises data gateway (personal mode) and each month when I get the notification in the interface that a ne...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi KarlinOz ,

    Could you please check if "Download" link in personal gateway interface is available or not now? Currently it is working well in my side.

     

    Best Regards

    Rena

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi KarlinOz ，

Thanks for pointing this problem. I reproduced your problems here and got the same result with you. I have reported this issue to the relevant team, and I will update you in time if there is any update later. Sorry for bringing your inconvenience. Please download the personal gateway from this link as alternative method.

 

Best Regards

Rena

KarlinOz's avatar
KarlinOz
Icon for Advocate III rankAdvocate III
6 years ago

Hi Anonymous ,

Ok thanks for that. I'm glad you were able to reproduce it. I will watch for a fix.

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Hi KarlinOz ,

    Could you please check if "Download" link in personal gateway interface is available or not now? Currently it is working well in my side.

     

    Best Regards

    Rena

    • KarlinOz's avatar
      KarlinOz
      Icon for Advocate III rankAdvocate III
      6 years ago

      Anonymous, perfect, it is working in my installation as well now. Thanks for following up.

       

      Cheers,
      Karl