Forum Discussion
On-Premise Data Gateway Stuck in Loading Loop
Hi guys, I have been recently facing serious issues with on-premise data gateway. When trying to schedule automatic refreshes for newly uploaded datasets, the on-premise data gateway keeps loadi...
Update from my side : I raised a ticket and in the meantime ,there was a small change :
- there is no loading symbol anymore (that keeps rolling and rolling)
- I land in the settings for Dashboards instead, however this message is displayed : You don't have any gateway installed or configured for the data sources in this dataset. Please install a new data gateway, or configure the data source for an existing data gateway.
I did not change any data source. They are still the same and some other reports are still detecting my gateway.