Forum Discussion

danzrust's avatar
danzrust
Helper IV
8 years ago

On-Premise Data Gateway Stuck in Loading Loop

Hi guys, I have been recently facing serious issues with on-premise data gateway.   When trying to schedule automatic refreshes for newly uploaded datasets, the on-premise data gateway keeps loadi...
Need Help
fabfab's avatar
fabfab
Frequent Visitor
8 years ago

Hi Danzrust,

 

alright thanks for your help, I will get back to my specialist and double-check that.

Is it a bug in PowerBI?

Do you change your dashboards in the meantime?

What I do, is to refresh them manually :)

 

Fabfab

danzrust's avatar
danzrust
Helper IV
8 years ago

Looks like a bug but not ofificial comment from MFST has arrived yet.

 

I am also refreshing everything manually now, which is horrible process.


DZ

  • reichelt's avatar
    reichelt
    Frequent Visitor
    8 years ago

    I switched temporarily to Personal mode, it works fine. It is still a terrible solution.

    • danzrust's avatar
      danzrust
      Helper IV
      8 years ago

      So no word from Microsoft? How about admin JonL?

       

      DZ

       

      • fabfab's avatar
        fabfab
        Frequent Visitor
        8 years ago

        Update from my side : I raised a ticket and in the meantime ,there was a small change :

        - there is no loading symbol anymore (that keeps rolling and rolling)

        - I land in the settings for Dashboards instead, however this message is displayed : You don't have any gateway installed or configured for the data sources in this dataset. Please install a new data gateway, or configure the data source for an existing data gateway.

         

        I did not change any data source. They are still the same and some other reports are still detecting my gateway.