Forum Discussion

danzrust's avatar
danzrust
Icon for Helper IV rankHelper IV
8 years ago

On-Premise Data Gateway Stuck in Loading Loop

Hi guys, I have been recently facing serious issues with on-premise data gateway.   When trying to schedule automatic refreshes for newly uploaded datasets, the on-premise data gateway keeps loadi...
Need Help
fabfab's avatar
fabfab
Frequent Visitor
8 years ago

Hello there,

 

same issue for me, I think nothing much changed, and other Dashboards are running fine.

I don't get why it is only some Dashboards not working.

Besides that, my gateway is perfectly fine and all connections are successfull !

Please help.

danzrust's avatar
danzrust
Icon for Helper IV rankHelper IV
8 years ago

As mentioned in one of the previous posts, the gateway would not load when you have append or merge function used in your dataset...

 

For me, that's like 90% of datasets.

 

DZ

  • fabfab's avatar
    fabfab
    Frequent Visitor
    8 years ago

    Hi Danzrust,

     

    alright thanks for your help, I will get back to my specialist and double-check that.

    Is it a bug in PowerBI?

    Do you change your dashboards in the meantime?

    What I do, is to refresh them manually :)

     

    Fabfab

    • danzrust's avatar
      danzrust
      Icon for Helper IV rankHelper IV
      8 years ago

      Looks like a bug but not ofificial comment from MFST has arrived yet.

       

      I am also refreshing everything manually now, which is horrible process.


      DZ

      • reichelt's avatar
        reichelt
        Frequent Visitor
        8 years ago

        I switched temporarily to Personal mode, it works fine. It is still a terrible solution.