Forum Discussion
On-Premise Data Gateway Stuck in Loading Loop
Hi guys,
I have been recently facing serious issues with on-premise data gateway.
When trying to schedule automatic refreshes for newly uploaded datasets, the on-premise data gateway keeps loading forever and eventually, never loads. I just see the rotating dots.
https://drive.google.com/file/d/12eDHyaeWIbE6d7U-ckRUUTmTPOt7eAKo/view?usp=sharing
Any idea what could be wrong? This started happening only recently (say for the past 2 weeks). I was able to setup scheduling without any issues not long time ago.
I noticed that:
1. When one of the sources does not support the automated refresh, then "yellow error" is thrown immediately on the scheduling setup page as usual.
2 When the automated refresh is available for the uploaded datasets, no error is thrown and the gateway "just" keeps loading forever.
DZ
18 Replies
- reicheltFrequent Visitor
The same issue.
- fabfabFrequent Visitor
Hello there,
same issue for me, I think nothing much changed, and other Dashboards are running fine.
I don't get why it is only some Dashboards not working.
Besides that, my gateway is perfectly fine and all connections are successfull !
Please help.
- danzrustHelper IV
As mentioned in one of the previous posts, the gateway would not load when you have append or merge function used in your dataset...
For me, that's like 90% of datasets.
DZ
- fabfabFrequent Visitor
Hi Danzrust,
alright thanks for your help, I will get back to my specialist and double-check that.
Is it a bug in PowerBI?
Do you change your dashboards in the meantime?
What I do, is to refresh them manually :)
Fabfab
- danzrustHelper IV
I don't remember since it's so old.. I guess the issue just went away as most of the PBI issues...
- AnonymousNot applicable
This issue is back again, I am running several refreshes and once I open gateway connection it just keeps spining and it will not open.
Some updates are failing but I cannot get into the gateway to fix the issue. Is this a bug? it started 2 days ago.