Forum Discussion

MaximeMunger's avatar
MaximeMunger
Regular Visitor
10 years ago

Notification windows not showing - Blocking PBI Desktop

Good day everyone,   I started having this problem two days ago for unkown reasons.   Whenever Power BI tries to open a new window (pop-up or notification, -the type that shows up when you click ...
Anonymous's avatar
Anonymous
Not applicable
10 years ago

Hi MaximeMunger,

Please use Process Monitor to check what is going on when opening new windows in Power BI Desktop. In addition, make sure that there is enough memory available for Power BI Desktop to run on your machine.

Thanks,
Lydia Zhang

bburmeister's avatar
bburmeister
New Member
10 years ago

I am experiencing the same error.  I suspected that that there was a configuration setting that was forcing the window to open off screen.  I uninstalled Power BI Desktop, removed the folders C:\Users\xx\AppData\Local\Microsoft\Power BI Desktop and C:\Users\xx\AppData\Local\Temp\Power BI Desktop, and then reinstalled.  Same behavior.  I captured a Process Monitor trace surrounding the action to Connect to a SQL Server Analsysis Services data source.  Where do I send the .PML file?

 

I have plenty of real memory - I don't think that is a problem.  The error occurs when there is no data in the model or previous data connections.

 

Connecting to File type data sources seems to work fine - the Open dialog is visible.  The window for connecting to both SQL Server and Analysis Services data sources is not visible and locks Power BI Desktop with a ding as described by MaximeMunger.

 

I am using Windows 7 64 bit, 8GB, Power BI Desktop Version: 2.37.4464.461 64-bit (July, 2016)

  • bburmeister's avatar
    bburmeister
    New Member
    10 years ago

    Bump.  

     

    Does anyone have any ideas on why the modal window that is used to set up a SQL data connection is not visible? It seems like the window is opening, but just not visible.  The main Power BI application window behaves like a modal dialog is open because it dings when clicked.  I am dead in the water since I have not been able to connect to SQL data sources.  I can open existing .pbix files and connect to text files. Uninstall/Install of Power BI Desktop with clearing the AppData files between does not change the behavior.  

     

    The problem is easy to reproduce: Start Power BI Desktop, from the ribbon select Get Data->SQL Server.  Power BI then appears to hang.

     

    I will gather whatever trace or state data is needed to help troubleshoot the problem.

     

    Thanks for any ideas you have.