Not able to setup the "Data Driven Alerts" on "Dynamic KPI Card Sereviso" in Dashboard

[Masthan]

Hi Team,

I have developed one Power BI report, there I have shown all the counts and trend arrows (Up arrows and down arrows) using Dynamic KPI Card Sereviso custom visual, but this visual is not showing up the manage alerts/data driven alerts in the dashboard level. How to enable this option for this visual. I don't have a feasibility to use the Card viz and KPI viz in my report instaed of KPI Card Sereviso custom visual because of the requirement (to show up the counts and trend arrows in the same viz).

As I have gone through the below blog, Please find the below statement.

• If you are unable to set an alert for a gauge, KPI, or card, contact your Power BI admin or IT help desk for help. Sometimes alerts are turned off or unavailable for your dashboard or for specific types of dashboard tiles.

Tutorial:Set data alerts on the Power BI service dashboards - Power BI | Microsoft Learn 

If I reach out admins, enabling this option in their hands/would it be possible from their end. 

Thanks- Masthanaiah

[audreygerred · Accepted solution]

Do you have this KPI visual from the report pinned to a dashboard? Can you send a screenshot of what it looks like when you click the three dots on the pinned tile? Here are some other considerations to keep in mind: https://learn.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts#considerations-and...