Forum Discussion

MohamedN's avatar
MohamedN
Regular Visitor
9 years ago

Not able to load data from any data source

I get this error every time I try to load data from any data source (e.g. SQL Server, excel, txt etc.)    
v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
9 years ago

Hi MohamedN,

 

It looks like an issue about the provider. Please try to uninstall and reinstall PowerBI desktop to check if the issue still persists.

 

Best regards,
Yuliana Gu

MohamedN's avatar
MohamedN
Regular Visitor
9 years ago

Hi v-yulgu-msft

Thanks for your input! I already tried that. I am wondering if this is an issue with the latest update.

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Microsoft Employee
    9 years ago

    Hi MohamedN,

     

    Which version of PBI do you use? I have tested in Version: 2.39.4526.362 64-bit (September 2016) and didn't get this error prompt.

     

    Thanks,
    Yuliana Gu

    • MohamedN's avatar
      MohamedN
      Regular Visitor
      9 years ago

      Version: 2.40.4554.361 64-bit (October, 2016)

      • v-yulgu-msft's avatar
        v-yulgu-msft
        Microsoft Employee
        9 years ago

        Hi MohamedN,

         

        I have tested the latest version: 2.40.4554.361 64-bit (October, 2016), there is no issue with data load. I think this is not an issue with the latest update. There might be some configuration problems in your own machine that caused the failure of load data to PowerBI.

         

        Thanks,
        Yuliana Gu