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SaravananM's avatar
SaravananM
Frequent Visitor
4 years ago

Not able to Open PowerBI Desktop file

I have installed latest PowerBI Desktop file in my machine and when try to open it ending with the below XML error message.

 

  There is an error in XML document (1,1)

 

And Data at the root level is invalid. Line 1,Position1

 

Also I tried uninstalling and install it again.. but still remains same issue and I tried removing the desktop files from this loaction (C:\users\{user}\Appdata\local).. but no response.. 

 

Kindly help me to open the PBIX file without the XML issue.

 

Need Help

6 Replies

      • SaravananM's avatar
        SaravananM
        Frequent Visitor
        4 years ago

        HI Rakesh,

         

        I have tried uninstall the PowerBi Desktop and cleared the temp file and installed the latest version..

        But the issuse still remains same..

         

         There is an error in XML document (1,1)

         

        And Data at the root level is invalid. Line 1,Position1

         

        Thanks,

        Saravanan 

         

         

    • SaravananM's avatar
      SaravananM
      Frequent Visitor
      4 years ago

      HI Amit,

       

      I have tried uninstall the PowerBi Desktop and cleared the temp file and installed the latest version..

      But the issuse still remains same..

       

       There is an error in XML document (1,1)

       

      And Data at the root level is invalid. Line 1,Position1

       

      Thanks,

      Saravanan 

       

       

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi SaravananM ，

    What is the version of Power BI Desktop you are using? Did you get an error when you open any report file with it or a particular report file? Please check if your computer meets the minimum requirements to run Power BI Desktop?

    Minimum requirements

    Also, please check and try the solutions in the following thread to see if they solve your problem.

    There is an error in XML document (1, 1).

    As document suggested, please try:

    1. Uninstall or stop the Power BI On-Premises Data Gateway Windows service
    2. Run Power BI desktop with administartor privilege

    Besides, as mentioned in this similar thread, please delete the AppData folder for Power BI Desktop for a test. 

    Best Regards

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi SaravananM ,

    Whether your problem still persist? If no, could you please mark the helpful post as Answered? If you solved the problem in another way, you are welcome to share it too. This will help others in the community who have similar problems to yours to find a solution as soon as possible. Thank you for your sharing. Much appreciated!

    Best Regards