No valid Kerberos authentication for user

we can not refresh a report because of the error ""error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"ODBC: ERROR [ ] ERROR: authentication error: No valid Kerberos authentication for user: Failure unspecified at GSS-API level (Mechanism level: Request is a replay (34))\njava.sql.SQLException: authentication error: No valid Kerberos authentication for user: Failure unspecified at GSS-API level (Mechanism level: Request is a replay (34));\nError while executing the query"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"DenodoForPowerBI"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"{\"DSN\":\"DenodoACC\"}"}},{"code":"Microsoft.Data.Mashup.ValueError.OdbcErrors","detail":{"type":1,"value":"error \"Microsoft.Mashup.Engine1.Runtime.ValueException: [Expression.Error] Value was not specified.#(cr)#(lf) at Microsoft.Mashup.Engine1.Language.ValueCreator.CreateValueForNotImplemented(INotImplementedExpression expression)#(cr)#(lf) at Microsoft.Mashup.Engine1.Runtime.ListValue.DemandArrayListValue.get_Item(Int32 index)#(cr)#(lf) at Microsoft.Mashup.Engine1.Runtime.BufferedListValue.BufferedValueReference.get_Value()#(cr)#(lf) at Microsoft.Mashup.Engine1.Runtime.TableTypeValue.FromValue(ListValue columns, TypeValue defaultColumnType)#(cr)#(lf) at Microsoft.Mashup.Engine1.Library.Table.TableModule.Table.FromRowsFunctionValue.TypedInvoke(ListValue rows, Value columns)#(cr)#(lf) at Microsoft.Mashup.Engine1.Runtime.NativeFunctionValue2`3.Invoke(Value arg0, Value arg1)#(cr)#(lf) at Microsoft.Mashup.Engine1.Language.ValueCreator.<>c__DisplayClass23_0.<CreateValueForRecord>b__0(Int32 index)#(cr)#(lf) at Microsoft.Mashup.Engine1.Runtime.RecordValue.DemandRecordValue.get_Item(Int32 index)#(cr)#(lf) at Microsoft.Data.Mashup.ProviderCommon.MashupResource.TryGetValue(Func`1 getValue, IValue& value, String& errorMessage)#(cr)#(lf)Record\""}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: BR ordering