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New Member

No internet connection

I also realized that I can't download "Get visuals" or Publish on the internet, in fact it opens the screen to connect, I put in the email and then it doesn't connect or ask for a password, I've tried searching the internet and I can't find a solution for that.

I emphasize that the internet connection is ok and as if there was a lock for the Power BI application!





Community Support
Community Support

It is difficult to know the problem with just these information. Try follow the links:
Troubleshooting Sign-in issues in Power BI Desktop - Power BI | Microsoft Docs

How to Fix Power BI Desktop Won't Sign in Error (



Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.

Microsoft Employee
Microsoft Employee

What you show in the picture isn't a full email address?  Are you entering what is shown vs.



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