No internet connection

[ywlc]

I also realized that I can't download "Get visuals" or Publish on the internet, in fact it opens the screen to connect, I put in the email and then it doesn't connect or ask for a password, I've tried searching the internet and I can't find a solution for that.

I emphasize that the internet connection is ok and as if there was a lock for the Power BI application!

[Anonymous]

@ywlc 
It is difficult to know the problem with just these information. Try follow the links:
Troubleshooting Sign-in issues in Power BI Desktop - Power BI | Microsoft Docs

How to Fix Power BI Desktop Won't Sign in Error (cyclonis.com)

Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.

[mahoneypat]

What you show in the picture isn't a full email address?  Are you entering what is shown vs. someone@xyz.onmicrosoft.com?

Pat