Hi,
If you’re on the latest version of Power BI Desktop and you can’t see the new KPI/Card visual, don’t worry — this is a common issue after recent updates. Microsoft has introduced a newer, modern Card visual, and in some cases the classic one gets hidden or doesn’t show up automatically. Because of this, the Card visual may look like it has disappeared even though it’s still available inside Power BI.
To fix it, the easiest solution is to right-click anywhere in the Visualizations pane and choose “Restore default visuals.” This usually brings the Card visual back right away. If you’re on an older build, you may also need to enable the “New card visual” option under File → Options → Preview features, then restart Power BI Desktop. A simple restart can also help refresh the visual list. Let me know your exact version and I can guide you better.
Below are some important links which can help you about this issue:
New Options for KPI Card in Power BI | November 2025 update
How to Build Effective KPI Cards in Power BI Using Reference Labels and the New Card Visual | Galaxy...
Power BI Weekly Issue #336 - 2nd December 2025
Solved: Re: New Card Visual Missing After Latest Power BI ... - Microsoft Fabric Community
How to Activate Power BI Preview Features
New Card visual in reports (Generally Available) | Microsoft Power BI Blog | Microsoft Power BI
