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Hi there. I am trying to update a column in my PBI (SLA KPI) to have multiple conditions based off the "Work Queue Short" Name (At Risk, Compliant, & Ready) and SLA Age (# of days), but I am having troubles would somebody be able to help me?
Current IF Formula:
Would anybody be able to help me write this DAX formula?
Try your new one with a switch function instead of If.
Switch ( true(), 'At risk' < 1. "Pass", "Fail",
'complaint queue short name' <= 5, 'pass' 'fail',
LEFT('complaint queue short name, 7) = "at risk" && 'appeals sla queue [sla age]' <1, 'pass', 'fail',
CONTAINSUBSTRING('complaint queue short name, 'ready') || CONTAINSUBSTRING('complaint queue short name, 'complaint') && 'appeals sla queue [sla age]' <= 5, 'pass', 'fail',
"Unsure")
Something like this would be my guess, but you'd have to try it and work out if it works and if not, what needs fixing/trying another way
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