Need to Show Top 2 Aging Tickets by each individual Region in a matrix table

[DK_m]

i have a open tickets table and region table. PFB, i need matrix Table as show in the screenshot.

[Jihwan_Kim · Accepted solution]

Hi,

Please check the below picture and the attached pbix file.

WINDOW function (DAX) - DAX | Microsoft Learn

Age Top 2 aging: = 
IF (
    HASONEVALUE ( Open_Tickets[Ticket id] ),
    CALCULATE (
        MAX ( Open_Tickets[Age] ),
        KEEPFILTERS (
            WINDOW (
                1,
                ABS,
                2,
                ABS,
                SUMMARIZE (
                    ALL ( Open_Tickets ),
                    Dim_Region[Region],
                    Open_Tickets[Ticket id],
                    Open_Tickets[Date],
                    Open_Tickets[Age]
                ),
                ORDERBY ( Open_Tickets[Date], ASC ),
                ,
                PARTITIONBY ( Dim_Region[Region] )
            )
        )
    )
)

Date Top 2 aging: =
IF (
    HASONEVALUE ( Open_Tickets[Ticket id] ),
    CALCULATE (
        MAX ( Open_Tickets[Date] ),
        KEEPFILTERS (
            WINDOW (
                1,
                ABS,
                2,
                ABS,
                SUMMARIZE (
                    ALL ( Open_Tickets ),
                    Dim_Region[Region],
                    Open_Tickets[Ticket id],
                    Open_Tickets[Date],
                    Open_Tickets[Age]
                ),
                ORDERBY ( Open_Tickets[Date], ASC ),
                ,
                PARTITIONBY ( Dim_Region[Region] )
            )
        )
    )
)

[MFelix]

@Jihwan_Kim ,

Always forget the windows function, great solution.

[MFelix]

Hi @DK_m ,

Create the following measure:

Filter Rows = 

    IF (
        SELECTEDVALUE ( 'Open Tickets'[Ticket ID] )
            IN SELECTCOLUMNS (
               CALCULATETABLE( TOPN (
                    2,
                    ADDCOLUMNS ( ALLSELECTED ( 'Open Tickets' ), "DD", RELATED ( Region[Region] ) ),
                    'Open Tickets'[Age]
                ), Region[Region] in VALUES(Region[Region])),
                "T", 'Open Tickets'[Ticket ID]
            ),
        1
    )
    

Add it has a filter on your visual and select is not blank result below:

[DK_m]

@MFelix Thanks for the reply & Suggestion