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Wkbdrguy's avatar
Wkbdrguy
Icon for Microsoft Employee rankMicrosoft Employee
7 years ago
Solved

Need Help with Time calculation and filters

I'm working with the following calculation to get average broken into days, hours, Minutes.

TTA = Time to Acknowledge

------------------------------------

AVG TTA =

VAR Dur = AVERAGE('Table'[TTA (Seconds)])
VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )
VAR HOURS = IF ( Dur >= 1, INT( MOD( Dur - ( Days * 86400 ), 86400 ) / 3600))
VAR MINUTES = INT ( MOD( Dur - ( Hours * 3600 ), 3600 ) / 60)

VAR D = IF ( DAYS > 1, FORMAT ( DAYS, "00" ) & "d" )
VAR H = IF ( HOURS > 1, FORMAT ( HOURS, "00" ) & "h")
VAR M = FORMAT ( MINUTES, "00" ) & "m "

RETURN
COMBINEVALUES ( " ", D, H, M )

------------------------------------

Problem i running into is the average time does not change when i use a slicer to filter for different months. I'm thinking that this is due to text within the calculation as the filter works fine when im not trying to break out the calculation to days, hours, and minutes.

Need Help
  • Wkbdrguy's avatar
    Wkbdrguy
    7 years ago

    Solved: I created 3 separate measures: 

     

    AVG TTA (Days)  =

    //CALCULATIONS

    VAR Dur = AVERAGE ( Table[TTA (Sec)] )

    //Separate Time

    VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

    VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

    VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

    //Format

    VAR D =

    IF ( DAYS > 1, FORMAT ( DAYS, "00" ), BLANK () )

    RETURN

    D

    AVG TTA (Hours) =

    //CALCULATIONS

    VAR Dur = AVERAGE ( Table[TTA (Sec)] )

    //Separate Time

    VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

    VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

    VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

    //Format

    VAR H =

    IF ( HOURS > 1, FORMAT ( HOURS, "00" ),BLANK())

    RETURN

    H

    AVG TTA (Min) =

    //CALCULATIONS

    VAR Dur = AVERAGE ( Table[TTA (Sec)] )

    //Separate Time

    VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

    VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

    VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

    //Format

    VAR M =

    FORMAT ( MINUTES, "00" )

    RETURN

    M

     

    After creating the 3 measures I created a Small table to display the results and the filters/slicers for different months are now working to update the average:

     

    Examples:

     

     

     

     

     

     

     

     

    Time to Activate = Time taken from ticket creation to the time someone begins working a ticket.

    Time to Close = Time taken from ticket creation to the time a ticket is closed.

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hi Wkbdrguy ,

    AFAIK, date/time values not able to apply aggregation calculations.
    I'd like to suggest you to take a look at following blog to conserve them as time durations for calculate:

    Aggregating Duration/Time

    Regards,

    Xiaoxin Sheng

      • Wkbdrguy's avatar
        Wkbdrguy
        Icon for Microsoft Employee rankMicrosoft Employee
        7 years ago

        Solved: I created 3 separate measures: 

         

        AVG TTA (Days)  =

        //CALCULATIONS

        VAR Dur = AVERAGE ( Table[TTA (Sec)] )

        //Separate Time

        VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

        VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

        VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

        //Format

        VAR D =

        IF ( DAYS > 1, FORMAT ( DAYS, "00" ), BLANK () )

        RETURN

        D

        AVG TTA (Hours) =

        //CALCULATIONS

        VAR Dur = AVERAGE ( Table[TTA (Sec)] )

        //Separate Time

        VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

        VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

        VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

        //Format

        VAR H =

        IF ( HOURS > 1, FORMAT ( HOURS, "00" ),BLANK())

        RETURN

        H

        AVG TTA (Min) =

        //CALCULATIONS

        VAR Dur = AVERAGE ( Table[TTA (Sec)] )

        //Separate Time

        VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

        VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

        VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

        //Format

        VAR M =

        FORMAT ( MINUTES, "00" )

        RETURN

        M

         

        After creating the 3 measures I created a Small table to display the results and the filters/slicers for different months are now working to update the average:

         

        Examples:

         

         

         

         

         

         

         

         

        Time to Activate = Time taken from ticket creation to the time someone begins working a ticket.

        Time to Close = Time taken from ticket creation to the time a ticket is closed.