Forum Discussion

ksicard2430's avatar
ksicard2430
Icon for Helper I rankHelper I
5 years ago
Solved

Need Help Troubleshooting a date sorting issue and an automated alert issue.

Hello,

 

I am experincing two issues that I could use the communities help with.

 

1. There are some internmitent issues with the order of dates displaying in certain graphs. At times a single date will display out of order. I am not sure why this is occuring and it does not seem to be a regular occurence. The date values are being pulled from a rolling calendar that is imported from an API to a world time clock.

 

In the below screen shot you can see the values for 4/9 is being displayed at the end instead of the beginning. 

 

 

This second screen shot shows the same graphs now displaying all the dates ordered correctly a few days later.

 

Below is the filter applied to these graphs.

 

 

2. Another intermittent issue I am seeing is double alerts from my dashboard. Occassionally an alert will trigger correctly then 1-3 days later the same alert triggers again for the same values. Meaning no changes have occurred it's just double triggering. I suspect this may be something on how Microsoft built these triggers but there's nothing obvious to me why this would occur. 

 

I am happy to provide any settings or configurations for the report. Please let me know if anyone else has experienced similar issues and how they resolved. 

 

3 Replies

  • The date sorting issue looks to be from the dates being sorted alphabetically.  Was that field created using something like FORMAT([date], "m/d")?  If so, FORMAT outputs a string and you would need to sort that column by the [date] column.

    Sorry but I don't have any thoughts on your second question.

    • ksicard2430's avatar
      ksicard2430
      Icon for Helper I rankHelper I

      Jdbuchanan71,

       

      You are correct. I formatted the date field being used to display a string so that it was possible to remove the year from dates being displated. If I try to sort the field I used by the date column it returns an error. I had to remove the year so that the graphs would show on mobile devices correctly. Do you have any additional suggestions?