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jcastr02
Post Prodigy
Post Prodigy

NPS display when it's just passive scores

We use below calculation for NPS.  However, whenever someone selects just one response and that response happens to be a 7 or 8, then the visual doesn't really show anything.  Any ideas on how to best show this on a visual?  There really wouldn't be an NPS because it's based off of 7's and 8s.  Then see below how the one response shows "see details" vs

 

nps.png

jcastr02_0-1649696301218.png

jcastr02_1-1649696349054.png

 

 

1 REPLY 1
vojtechsima
Super User
Super User

Hi, @jcastr02 
I am not sure how you do things, so I can't really tell, could you please share a copyable sample dataset, so I can test my suggestions? 
Thank you






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