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NPS Score
Below is how our company calculates NPS ...I am trying to build a measure to do this calculation, but I continue to get 7 as the NPS ,but when I manually calculate I get 14 (show 42% promoters...
jcastr02 here is the fix and now NPS Score is 14.29. Missing that we not to exclude blanks when using <= 6
NPS Score 30 Day TEST = VAR _advocates=CALCULATE(countrows(NPS),NPS[Score]>=9) --6 VAR _detractors = CALCULATE(countrows(NPS),NPS[Score]<=6, NOT ISBLANK(NPS[Score])) --4 VAR _totalresponses =CALCULATE(countrows(NPS),NOT(isblank(NPS[Score]))) --14 RETURN DIVIDE(_advocates - _detractors, _totalresponses)*100Check my latest blog post Comparing Selected Client With Other Top N Clients | PeryTUS I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos to whoever helped to solve your problem. It is a token of appreciation!
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