NO UNDERLYING DATA DOWNLOADED

[Syndicate_Admin]

Dear good day

I have published a dasboard, this one finds the option to allow users to access the underlying data, but for some reason when the user tries it appears that the developer has blocked the download option even though it is active, any help?

[v-yadongf-msft · Accepted solution]

Hi @Syndicate_Admin ,

Did you mean user cannot export underlying data?

Export using Underlying data won't work if:

• the version is older than 2016.

• the tables in the model don't have a unique key.

• an administrator or report designer has disabled this feature.

• you enable the Show items with no data option for the visualization Power BI is exporting.

Please refer to:Export data from a Power BI visualization - Power BI | Microsoft Learn

Best regards,

Yadong Fang

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