Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

My dataset is not refreshing

Hi All, 


I am running into an issue where my dataset keeps giving me an error everytime i try to manually refresh it or implement a scheduled refresh on it. 


The error it gives me is as follows:

Data source error: Scheduled refresh is disabled because at least one data source is missing credentials. To start the refresh again, go to this dataset's settings page and enter credentials for all data sources. Then reactivate scheduled refresh.


Can someone provide me with a way to fix this? 


Thank you 

Frequent Visitor



I did forget to mention that the data source credentials option is greyed out for some reason as well.




Does anything from here help you?


Power Bi Data Source Credentials Greyed Out: 4 Simple Fixes (



Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Super User
Super User

Hi @RandomUser06 ,


As the error message says, the Power BI Service is missing the credentials in order to log into the data source and fetch the data.


So, you need to add back the credentials like below:


find your dataset in Power BI, click on the three dots, then Settings:


After, find Data source credentials and click Edit credentials:



Finally, update the credentials.


Does this work? 🙂



Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Helpful resources

PBI Sept Update Carousel

Power BI September 2023 Update

Take a look at the September 2023 Power BI update to learn more.

Learn Live

Learn Live: Event Series

Join Microsoft Reactor and learn from developers.

Dashboard in a day with date

Exclusive opportunity for Women!

Join us for a free, hands-on Microsoft workshop led by women trainers for women where you will learn how to build a Dashboard in a Day!

Top Solution Authors