Forum Discussion

Andreas6's avatar
Andreas6
New Member
1 year ago
Solved

Missing several database connectors

My Power BI Desktop (Version: 2.143.878.0 64-bit (May 2025) is not displaying several certified database connectors under "get data". The list ends at "AtScale-Models" although there should be more c...
Need Help
  • V-yubandi-msft's avatar
    V-yubandi-msft
    1 year ago

    Hi Andreas6 ,

    Thanks for the update. Based on your description and the fact that the MariaDB connector is available on your other (presumably internet enabled) machine, it’s very likely that restricted outbound connections are preventing Power BI Desktop from retrieving and loading certain certified connectors.

     

    While the standalone MSI installer includes the core application and many data connectors, some certified connectors  like MariaDB  rely on runtime access to Microsoft cloud based connector registry to be fully visible and functional.

     

    Please try the following

    1. Temporarily allow outbound internet access on the machine.

    2. Launch Power BI Desktop and check under Get Data to see if the MariaDB connector becomes available.

    I hope this helps..

freginier's avatar
freginier
Solution Sage
1 year ago

 

  • Reinstall Method: Try installing from the Microsoft Store (if you used MSI) or vice-versa.
  • User Profile: Test Power BI Desktop under a different Windows Server user account.
  • Network/Security: Check server firewall, proxy, or antivirus blocking outgoing connections.
  • Clean Reinstall: Perform a very thorough uninstall (including leftover folders) then reinstall.
  • Clear Cache: Clear Power BI Desktop's internal cache via File > Options > Data Load.
  • WebView2 Runtime: Manually install or repair the Microsoft Edge WebView2 Runtime.
  • MariaDB ODBC Driver: Ensure the 64-bit MariaDB ODBC driver is installed on the server.

 

Andreas6's avatar
Andreas6
New Member
1 year ago

Thanks for the checklist!

 

  • Reinstall Method: Try installing from the Microsoft Store (if you used MSI) or vice-versa.
    • I have no access to the Store on this machine, but the MariaDB connector should be available on the standalone installer as I see on my other machine.
  • User Profile: Test Power BI Desktop under a different Windows Server user account.
    • Ongoing.
  • Network/Security: Check server firewall, proxy, or antivirus blocking outgoing connections.
    • Outgoing connections are restricted on the machine, may this be the cause? Shouldn't the standalone installer work offline?
  • Clean Reinstall: Perform a very thorough uninstall (including leftover folders) then reinstall.
    • Tried, no success.
  • Clear Cache: Clear Power BI Desktop's internal cache via File > Options > Data Load.
    • Tried, no success.
  • WebView2 Runtime: Manually install or repair the Microsoft Edge WebView2 Runtime.
    • Installed, no success.
  • MariaDB ODBC Driver: Ensure the 64-bit MariaDB ODBC driver is installed on the server.
    • Installed, no success.