Forum Discussion
Missing data after refresh
Hi there. Why would certain data (always only from two columns) disappear in the reports after refreshing it in PowerBI service. After uploading pbix files from OneDrive (tried Teams as well) and configuring gateway, the data is there and the reports look like they should. Once I refresh it manually or via scheduled refresh the data is gone and it never reappears.
- Anonymous6 years ago
Problem solved. Turns out an account that was used to access the database and configure gateway didn't have full access to this database. So I changed it to my personal account and it worked.
5 Replies
- amitchandakSuper User
Anonymous ,
Once you upload open data connection setting in service make sure credentials are correct
https://docs.microsoft.com/en-us/power-bi/connect-data/desktop-use-onedrive-business-links
- AnonymousNot applicable
Hi amitchandak thanks! Credentials for all sources seem ok.
- AnonymousNot applicable
Anonymous
Where is your datasources? I see you have pbix in onedrive, does the data source file also there?. If the data sources is online for example onedrive, you do not need a gateway to refresh.
For the issue, I wonder what do you mean by data disappear, the data form datasource didn't refresh to the dataset on service or just the value is hidden in the report visual?Regards
Paul Zheng _ Community Support Team
- AnonymousNot applicable
Hi Anonymous it's an sql db. I suspect it could be due to a service account (not my personal account) used for setting up the gateway.
I say disappear because once the reporst are refreshed, this data is not displayed anymore. And if I downlad this altered pbix to the desktop and open it, this data is still missing in the report.
- AnonymousNot applicable
Problem solved. Turns out an account that was used to access the database and configure gateway didn't have full access to this database. So I changed it to my personal account and it worked.