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gmorettijr
New Member

Microsoft Power BI Desktop

Hello people good night! I'm having a problem with Power BI Desktop, I downloaded the latest version and I can't open it. What happens is that when the splash screen (default yellow) is closed the Power BI desktop blinks and closes completely. I've already tried to revert to the old version, I've already tried to reinstall the new version and the symptom remains the same. Gmorettijr, tks.
2 REPLIES 2
v-henryk-mstf
Community Support
Community Support

Hi @gmorettijr ,

 

For such questions, I cannot reproduce them at the moment. Refer to the following troubleshooting about turning on powerbi desktop if it helps you.

 

vhenrykmstf_1-1643164926563.png

Here is the support ticket link.


Also can you provide me with a screenshot of the corresponding error so that I can further troubleshoot it for you?
Looking forward to your feedback.


Best Regards,
Henry


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

parry2k
Super User
Super User

@gmorettijr are you using a downloaded version or store version, try another one than what you are using now and see if it helps. It could be machine specific issue.

 

 

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