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Alienvolm
Helper IV
Helper IV

Microsoft Call Quality (Beta) Connector disappeared + Error getting value from 'Islands'

‎09-14-2021 07:29 AM

Hi, 

 

I was trying to open some reports that I created some months ago with the Microsoft Call Quality (Beta) Connector and I got the following error message: 

Alienvolm_0-1631629487561.png

 

 

 

Feedback Type:
Frown (Error)

Error Message:
Error getting value from 'Islands' on 'Microsoft.PowerBI.Modeling.Engine.DataModel.Table'.

Stack Trace:
Newtonsoft.Json.JsonSerializationException
   at Newtonsoft.Json.Serialization.DynamicValueProvider.GetValue(Object target)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.CalculatePropertyValues(JsonWriter writer, Object value, JsonContainerContract contract, JsonProperty member, JsonProperty property, JsonContract& memberContract, Object& memberValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeList(JsonWriter writer, IEnumerable values, JsonArrayContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.Serialize(JsonWriter jsonWriter, Object value, Type objectType)
   at Newtonsoft.Json.JsonSerializer.SerializeInternal(JsonWriter jsonWriter, Object value, Type objectType)
   at Newtonsoft.Json.JsonConvert.SerializeObjectInternal(Object value, Type type, JsonSerializer jsonSerializer)
   at Microsoft.PowerBI.Modeling.Engine.DataModel.Utilities.DataModelExtensions.ToJson(IDataModel model)
   at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLocal.GetSerializedDataModel()
   at Microsoft.PowerBI.Client.Windows.DataModelHostService.<GetDataModelAsync>b__6_0()
   at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass6_0`1.<ExecuteOnUIThread>b__0()
   at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass5_0.<ExecuteOnUIThread>b__0(Object t)

Stack Trace Message:
Error getting value from 'Islands' on 'Microsoft.PowerBI.Modeling.Engine.DataModel.Table'.

Invocation Stack Trace:
   at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.ExecuteOnUIThread(Action action)
   at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.ExecuteOnUIThread[T](Func`1 function)
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot)
   at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution)
   at System.Threading.ThreadPoolWorkQueue.Dispatch()


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.96.1061.0","ModuleName":"Microsoft.PowerBI.Modeling.Engine.dll","Component":"Microsoft.PowerBI.Modeling.Engine.DataModel.Utilities.DataModelExtensions","Error":"Newtonsoft.Json.JsonSerializationException","MethodDef":"ToJson","ErrorOffset":"25"}

InnerException0.Stack Trace Message:
Value cannot be null.
Parameter name: key

InnerException0.Stack Trace:
   at System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument argument)
   at System.Collections.Generic.Dictionary`2.FindEntry(TKey key)
   at Microsoft.PowerBI.Client.Windows.Modeling.Hosting.ModelingMashupExpressionAnalyzer.GetDataSourceIslands(IDataModel dataModel)
   at Microsoft.PowerBI.Modeling.Engine.DataModel.TabularDataModel.get_Islands()
   at Microsoft.PowerBI.Modeling.Engine.DataModel.Table.get_Islands()
   at GetIslands(Object )
   at Newtonsoft.Json.Serialization.DynamicValueProvider.GetValue(Object target)

InnerException0.Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromException(Exception e, String prefix)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromInnerExceptions(Exception e, Int32 depth)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.CreateAdditionalErrorInfo(Exception e)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo..ctor(String message, Exception exception, Nullable`1 stackTraceInfo, String messageDetail)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
   at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
   at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)


Snapshot Trace Logs:
C:\Users\simonagauri-reisch\Microsoft\Power BI Desktop Store App\FrownSnapShot7d8814d2-a707-4b52-8fd1-13b312902975.zip

Model Default Mode:
Composite

Model Version:
PowerBI_V3

Performance Trace Logs:
C:\Users\simonagauri-reisch\Microsoft\Power BI Desktop Store App\PerformanceTraces.zip

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_JsonTableInference
PBI_NewWebTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_rdlNativeVisual

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_enhancedTooltips

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

PowerBIUserFeedbackServices_IsReported:
True

Formulas:


section Section1;

shared #"CQD Connector" = let
    Source = MicrosoftCallQuality.GenerateTable(null, null)
in
    Source;

shared #"IP Location" = let
    Source = Csv.Document(File.Contents("Y:\OneDrive - SOFTEL Communications Inc\Projects\Power BI\IP2LOCATION-LITE-DB3.CSV"),[Delimiter=",", Columns=7, Encoding=1252, QuoteStyle=QuoteStyle.None]),
    #"Changed Type" = Table.TransformColumnTypes(Source,{{"Column1", Int64.Type}, {"Column2", Int64.Type}, {"Column3", type text}, {"Column4", type text}, {"Column5", type text}, {"Column6", type text}, {"Column7", type text}}),
    #"Renamed Columns" = Table.RenameColumns(#"Changed Type",{{"Column1", "Start range"}, {"Column2", "End range"}, {"Column3", "Country code"}, {"Column4", "Country"}, {"Column5", "Region"}, {"Column6", "City"}, {"Column7", "IP"}})
in
    #"Renamed Columns";

 

 

 

Also, I have tried to search for the connector from the available sources, and it doesn't show anymore. I asked a colleague to verify in his Power BI Desktop and he still has the connector among his data sources. We are both on the same Power BI version.  

 

Alienvolm_1-1631629619057.png

Alienvolm_2-1631629632451.png

 

Any idea of why I'm not seeing that anymore? I haven't changed any settings or applied restrictions to the connectors' list. 

 

***EDIT: I have also reinstalled Power BI Desktop from the Microsoft Download Site (not the Store) and the connector is still not showing***

 

Thanks! 

 

~Alienvolm

 

Labels:
Message 1 of 3
1,361 Views
0
1 ACCEPTED SOLUTION
v-kelly-msft
Community Support
Community Support

‎09-17-2021 03:01 AM

Hi  @Alienvolm ,

 

Pls check whether you have a MicrosoftCallQuality.pqx file under folder Custom Connectors:

vkellymsft_0-1631872807126.png

 

Below is the reference for installation:

https://thiagobeierblog.blob.core.windows.net/posts/PDF/Microsoft%20Teams%20CQD.pdf

 

Once the file is done,you will see:

vkellymsft_1-1631872901055.png

 

Best Regards,
Kelly

Did I answer your question? Mark my raeply as a solution!

View solution in original post

Message 2 of 3
1,265 Views
2 REPLIES 2
Alienvolm
Helper IV
Helper IV

‎09-20-2021 08:00 AM

Hi @v-kelly-msft,

 

Indeed, the connector file was not in the folder. I reinstalled it and now everything works fine. I still don't know how it disappeared though, as I didn't delete it from its folder...  

 

Thanks a lot!

 

~Alienvolm

Message 3 of 3
1,248 Views
0
v-kelly-msft
Community Support
Community Support

‎09-17-2021 03:01 AM

Hi  @Alienvolm ,

 

Pls check whether you have a MicrosoftCallQuality.pqx file under folder Custom Connectors:

vkellymsft_0-1631872807126.png

 

Below is the reference for installation:

https://thiagobeierblog.blob.core.windows.net/posts/PDF/Microsoft%20Teams%20CQD.pdf

 

Once the file is done,you will see:

vkellymsft_1-1631872901055.png

 

Best Regards,
Kelly

Did I answer your question? Mark my raeply as a solution!

Message 2 of 3
1,266 Views

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