Forum Discussion
Metrics visual not finding existing scorecards
I am trying to use the "metrics visual" available as preview. In power bi desktop, when I click "add metrics" and then "browse metrics", none of my existing scorecards come up. This message comes ...
Hi Xiaoxin,
Thanks for your reply.
How many accounts do you log in to power bi service at the current web browser?
I only log into 1. To make sure I logged out of the account. went back to powerbi.com and signed into the account again and tried to use the visual with the same result.
Have you enabled the 'stay login' and remember account feature on the web browsers?
Yes I typically have the 'stay logged in' option on but I just unchecked it, tried again and also tried in 'private browser' mode, with no success.
Are any proxy or VPN or dual network connections enabled to your device or web browsers?
No
According to your error messages, this issue seems related to the network and these reasons may affect the network status and make it unstable.