Forum Discussion
MODUser
3 years agoFrequent Visitor
Measure for Hierarchy Averaging
Seems simple enough, but my measures are not working...needing to roll up ASA (column L) for Interval, Queue and Skill levels. I need the Interval levels to remain as per already calculated seconds t...
Anonymous
3 years agoNot applicable
Hi MODUser ,
I know the calculation logic for column K is easy sum. Please show me the calculation logic for column L. I need more information about how to get it. You can show me the formula or show me how to get 16 in Queue1 on 8:00:00 AM.
Best Regards,
Rico Zhou
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
MODUser
3 years agoFrequent Visitor
Column K*ASA = Column L...the ASA was 4 for Queue1 at 8AM