Matrix row subtotals not working

Hi emmelielilja,

Thank you for sharing additional details and screenshots.Based on your follow-up, it seems that the behavior change is due to how Power BI's newer versions (March 2025 and later) handle matrix row headers and labels differently compared to older builds.

The matrix now treats certain row levels like values during formatting operations. This impacts both subtotal controls and label formatting.

To resolve this fully:
Ensure you have Stepped Layout turned ON in the matrix settings.
Double-check under Subtotals àPer Row Level and turn ON subtotals specifically for your key fields.
When applying background formatting, ensure you apply it to Rows and not to Values.
If needed, re-arrange fields order under Rows panel, sometimes moving them slightly resets the formatting logic.

If this solution worked for you, kindly mark it as Accept as Solution and feel free to give a Kudos, it would be much appreciated!

Thank you.