Forum Discussion
Matrix-problem
Anonymous one thing is confusing, if you remove those 3 level with value 8, isn't it is going to mispresent, if someone manually add the number , it will be short by 8. seems to be misrepresentation of the data.
parry2k I don't think so, when i was looking into this it seems that "cat.5" mirrors whatever value is on "cat.4" and backwards as long as the previous "cat" it's empty.
If i sum up everything that is "not one of the four 8's under Hardware" i get 509 tickets (marked in green).
Add 8 (marked in yellow) to that and i get my total of 517 tickets.
Like i said, I don't want to remove all the "blank rows", i just want to remove the ones who are duplicates (marked with a red X).
Anonymous I see what you are saying, missed the duplicate part, so you still want to show one level there so that value 8 does show up.