Matrix hierachy results in different Data in Service and Desktop
Hello all, i have a big problem and cant find any solution so maybe someone can help me out. I have a Matrix Visual that counts the Amount of articles which are A/B-articles based on an ABC-Analysis.Desktop 1Service 1
as you can see the data in Desktop (Picture 1) and Service (Picture 2) is exactly the same. But as soon as i open the next hierarchy which shows the different product groups i get different results:
Desktop: Service: Desktop 2Service 2 in the Desktop version it shows the right amount while in the Service version it just completely dumps the ABC hierachy and shows the total amount of the product groups. I really dont know how to fix that, especially because it works totally fine in desktop. Can someone explain me how this can happen and give me a solution?
Hello @Idrissshatila, Thanks for this suggestion but i have already tried to reset the filters in service, i also tired to delete the report in service completely and upload the report again but nothing worked so far.