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Hello all,
i have a big problem and cant find any solution so maybe someone can help me out.
I have a Matrix Visual that counts the Amount of articles which are A/B-articles based on an ABC-Analysis.
as you can see the data in Desktop (Picture 1) and Service (Picture 2) is exactly the same.
But as soon as i open the next hierarchy which shows the different product groups i get different results:
Desktop: Service:
in the Desktop version it shows the right amount while in the Service version it just completely dumps the ABC hierachy and shows the total amount of the product groups.
I really dont know how to fix that, especially because it works totally fine in desktop. Can someone explain me how this can happen and give me a solution?
Thank you !
Hello @Idrissshatila,
Thanks for this suggestion but i have already tried to reset the filters in service, i also tired to delete the report in service completely and upload the report again but nothing worked so far.
Hello @Jango ,
Try to reset filters in service, maybe its a filter that is saved on service that affecting the data.
If I answered your question, please mark my post as solution, Appreciate your Kudos 👍
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