Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends August 31st. Request your voucher.

Reply
PowerBITesting
Helper IV
Helper IV

Matrix - DAX: Customer retention rates and Average revenue value Including total is wrong

Customer table 

PowerBITesting_0-1697635368606.png

Sales table 

PowerBITesting_1-1697635394236.png

 

Result 

-------

Total and customer rentention rate value is worng in the matrix

PowerBITesting_2-1697635507940.png

Dax

----------

 

Customer Retention Rate =
VAR CurrentYear = YEAR(TODAY())
VAR PriorYear = CurrentYear - 1

VAR PriorYearCustomersTable =
    FILTER(
        ALL('Customers'),
        YEAR('Customers'[Registration Date]) = PriorYear
    )

VAR TotalCustomers = DISTINCTCOUNT(Sales[Customer ID])

RETURN
    DIVIDE(
        COUNTROWS(PriorYearCustomersTable),
        TotalCustomers,
        0
    )
 
and 
----------
 
Measure Average Revenue per User =
VAR TotalRevenue = SUM('Sales'[Revenue])
VAR TotalCustomers = COUNTROWS(ALL('Customers'))

RETURN
DIVIDE(TotalRevenue, TotalCustomers, 0)

 

1 REPLY 1
Greg_Deckler
Community Champion
Community Champion

@PowerBITesting First, please vote for this idea: https://ideas.powerbi.com/ideas/idea/?ideaid=082203f1-594f-4ba7-ac87-bb91096c742e

This looks like a measure totals problem. Very common. See my post about it here: https://community.powerbi.com/t5/DAX-Commands-and-Tips/Dealing-with-Measure-Totals/td-p/63376

Also, this Quick Measure, Measure Totals, The Final Word should get you what you need:
https://community.powerbi.com/t5/Quick-Measures-Gallery/Measure-Totals-The-Final-Word/m-p/547907

Also: https://youtu.be/uXRriTN0cfY
And: https://youtu.be/n4TYhF2ARe8



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
DAX For Humans

DAX is easy, CALCULATE makes DAX hard...

Helpful resources

Announcements
July PBI25 Carousel

Power BI Monthly Update - July 2025

Check out the July 2025 Power BI update to learn about new features.

Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.

June 2025 community update carousel

Fabric Community Update - June 2025

Find out what's new and trending in the Fabric community.