Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Maps shows map options on the map

I have tried uninstalling and reinstalling, quitting the app, and re-creating the visual on a new dashboard and this problem still persists where the dashboard is showing map options on my map. I am running off of a March 2021 version as that is what my client is using. Is there a way to fix this persisting issue? This did not start happening until a couple days ago. If anyone could help me, that would be great.

 

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

    Check your visual format settings , try to turn off options such as text, label, and tooltip . In another case, there may be a transparent background text overlayed on top of the map, so it looks like an additional map options .If none of these operations are possible, please provide the pbix file and let us check the problem .

     

    Best Regards

    Community Support Team _ Ailsa Tao

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

    Has your problem been solved ? If it has been solved, then please consider Accept it as the solution to help the other members find it more quickly.

     

    Best Regards

    Community Support Team _ Ailsa Tao