Maps not working

[nagaraj]

HI All,

 Map Visual is not displaying anything and is blank as below. 

 This was working until yesterday, all of sudden the view gone and not able to get back, please help

 

Regards

Nagaraj

[Anonymous]

Hi. I have a small question over here. Even I am facing the same problem here. If clearing the cache, may be it works for a while. So, after clearing the cache, if I reopen the file, mapa are not loading. This issue is literally frustating me from a week so far. If I chck in my older laptop, it worked. But my present laptop, i am not able to see maps both in desktop and service. I turned off firewalls and tried all ways but did not work out. Any help would be greatly appreciated.

[v-yuta-msft · Accepted solution]

@nagaraj ,

Make sure power bi desktop has been update to the latest version and you can access bing map via browser. Click "Option"-> "Data load", clear the cache and reopen power bi. Then check if this issue persists.

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[seyma_kalay]

awesome ❤️

[amitchandak]

@nagaraj ,

Refer https://community.powerbi.com/t5/Desktop/Map-Visualization-Not-Working/m-p/180880

https://community.powerbi.com/t5/Desktop/Bing-Maps-Not-Working-Sep-2019/m-p/808848

[Greg_Deckler]

Seems like you are not able to communicate with Bing maps for some reason