Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Map visual not responding to Location and Size

Greetings all,   I'm unable to produce a simple Map Visual in Power BI. I choose the visual, drag the Country field in my dataset to Location, a summable field to size, and for some reason the visu...
Need Help
Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hello Pragati11 

 

Did as you kindly suggested above; still no luck. I tried resetting the Power BI app from the control panel earlier today to no avail.

Pragati11's avatar
Pragati11
Icon for Super User rankSuper User
4 years ago

Hi Anonymous ,

 

Did you try clearing the cache?

Also what do you mean by resetting the Power BI app from the control panel ?

 

If this is really not working then please raise a support ticket on Power BI issues here: https://community.powerbi.com/t5/Issues/idb-p/Issues

 

I can't help you further as this seems to perfectly work at my end and I have asked you to try all the options I can think of.

 

The only last thing I can ask you to try is:

  • Restart your machine - this will reboot everything on your laptop
  • open a fresh power bi desktop file
  • load your test data with COUNTRY details
  • try creating the map visual
  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Pragati11 

     

    I thought I'd try my luck with the link you provided first. If it manages to solve my issue, I'll come back here, post the solution, and mark it as such.

  • Pragati11's avatar
    Pragati11
    Icon for Super User rankSuper User
    4 years ago

    Hi Anonymous ,

     

    No problem. Happy to help anytime. 

    Hopefully raising this as an issue solves your problem! If it does don't hesitate to accept this as a solution as this may help othes on the forum as well.

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Pragati11 

    What I meant is that I went to Settings, Apps and Settings, chose Power BI, and hit Reset.

     

    I tried clearing the cache as you suggested, and I also tried restarting my laptop and starting anew; still nothing.

     

    I'm going to raise a support ticket as per your instructions. Hopefully it'll yield fruit. In the meantime, thank you sincerely for the troubles to which you went.

     

    Warmest regards,

    Ali