Forum Discussion
Map visual not responding to Location and Size
HI Anonymous ,
I just opened your pbix file and can see the map visual with the details for Mexico city.
I didn't change anything, just opened the file and can see the point plotted on your map visual.
Just zoomed in the map and see the point plotted here:
I am not sure why your DATA CATEGORY for Country column is set to County.
When I change the DATA CATEGORY to COUNTRY, the map visual seems to be work. See below:
Can you make sure you are using the right Data Category for your Country column?
Hi Pragati11
Apologies for that misstep. I was trying other options out of frustration and forgot to put it back to Country. I just did that and I'm still getting nothing. At least now I confirmed that I'm using Power BI correctly, considering you're not facing the same issue.
Cheers.
- Anonymous4 years agoNot applicable
Hi Pragati11
I thought I'd try my luck with the link you provided first. If it manages to solve my issue, I'll come back here, post the solution, and mark it as such.
- Pragati114 years ago
Super User
Hi Anonymous ,
No problem. Happy to help anytime.
Hopefully raising this as an issue solves your problem! If it does don't hesitate to accept this as a solution as this may help othes on the forum as well.
- Pragati114 years ago
Super User
HI Anonymous ,
Did you try Zoom-in, Zoom-out to confirm that you are still not getting the countries on the map?
Please share some screenshot on what is Data Category of Country column and what you are geting now? I want to make sure that this is done right .
Also under format settings you have following option right:
- Anonymous4 years agoNot applicable
- Pragati114 years ago
Super User
HI Anonymous ,
Can you try setting Data Category --> Uncategorised for the COUNTRY column once and check if it works?
Have you also tried by modifying this Data Category to different values like Place, State or Province, etc.?
Also try clearing cache and then try again creating this map visual:
- Anonymous4 years agoNot applicable
Hello Pragati11
Did as you kindly suggested above; still no luck. I tried resetting the Power BI app from the control panel earlier today to no avail.
- Pragati114 years ago
Super User
Hi Anonymous ,
Did you try clearing the cache?
Also what do you mean by resetting the Power BI app from the control panel ?
If this is really not working then please raise a support ticket on Power BI issues here: https://community.powerbi.com/t5/Issues/idb-p/Issues
I can't help you further as this seems to perfectly work at my end and I have asked you to try all the options I can think of.
The only last thing I can ask you to try is:
- Restart your machine - this will reboot everything on your laptop
- open a fresh power bi desktop file
- load your test data with COUNTRY details
- try creating the map visual
- Anonymous4 years agoNot applicable
Hi Pragati11
What I meant is that I went to Settings, Apps and Settings, chose Power BI, and hit Reset.
I tried clearing the cache as you suggested, and I also tried restarting my laptop and starting anew; still nothing.
I'm going to raise a support ticket as per your instructions. Hopefully it'll yield fruit. In the meantime, thank you sincerely for the troubles to which you went.
Warmest regards,
Ali