Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Map visual blank on desktop

Hi all,   I'm having some trouble with maps on my desktop version PBI (updated as of October). None of the PBI maps are displaying anything, they all come up blank as shown below. However if I put ...
Need Help
  • Eric_Zhang's avatar
    Eric_Zhang
    8 years ago
    Anonymous wrote:

    Indeed, I was thinking along the same lines, perhaps a company firewall issue. Although I've used these maps in the past and they've worked fine but now just blank. Something has changed and I've no idea what exactly.

    Anonymous

    I've seen someone reported the same issue and it turned out a firewall/proxy issue. Can you try to open  the same pbix file in another network, say in your own PC home?

jwardebr's avatar
jwardebr
New Member
8 years ago

Today, my map visual has gone blank.  It was fine on Friday and on all previous occasion, but on opening this today the map is no longer being displayed.  I have deleted and recreated, but still no good.  I have checked and I can view Bing maps on IE, so not an issue that side.  I am working from home, which I was last week with no problems, but have disconnected my VPN connection and still nothing.  The legend is displayed, just no map.  Any guidance would be appreciated.