Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Map visual blank on desktop

Hi all,   I'm having some trouble with maps on my desktop version PBI (updated as of October). None of the PBI maps are displaying anything, they all come up blank as shown below. However if I put ...
Need Help
  • Eric_Zhang's avatar
    Eric_Zhang
    8 years ago
    Anonymous wrote:

    Indeed, I was thinking along the same lines, perhaps a company firewall issue. Although I've used these maps in the past and they've worked fine but now just blank. Something has changed and I've no idea what exactly.

    Anonymous

    I've seen someone reported the same issue and it turned out a firewall/proxy issue. Can you try to open  the same pbix file in another network, say in your own PC home?

Eric_Zhang's avatar
Eric_Zhang
Microsoft Employee
8 years ago
Anonymous wrote:

Indeed, I was thinking along the same lines, perhaps a company firewall issue. Although I've used these maps in the past and they've worked fine but now just blank. Something has changed and I've no idea what exactly.

Anonymous

I've seen someone reported the same issue and it turned out a firewall/proxy issue. Can you try to open  the same pbix file in another network, say in your own PC home?

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Afraid not, but as far as I can see it's the most likely cause. I will talk with IT and see if they've changed anything, thanks for your help