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Mattr_TEM's avatar
Mattr_TEM
Frequent Visitor
9 years ago
Solved

Map Visualization shows data points in Desktop. No Data points after publish to web.

I have a map visualiztion that shows data points where we have active jobsites.  The data source is an Azure Database.  All other visual are working correctly.  Please see the photos below:

 

PBI Desktop with Data PointsPBI Web No Data Points

 

Any help with this would be great. I have shared the PBIX file here: http://jmp.sh/rbJlvnu

  • Hmm, after I published this to the Service the map visualization is not working either. I would have to surmise that there might be a communication problem between the Power BI Service and Bing Maps.

  • Yes, you have a couple different options. You could use the smiley icon in the Service in the upper right and include a screen shot and description. If you have Pro, you can open a free support ticket at https://support.powerbi.com. Scroll down until you see "Still having issues?" and Create a Ticket.

3 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion

    Hmm, after I published this to the Service the map visualization is not working either. I would have to surmise that there might be a communication problem between the Power BI Service and Bing Maps.

    • Mattr_TEM's avatar
      Mattr_TEM
      Frequent Visitor

      I thought that it was something like this.  What do you think would be the best way to get this resolved? Is there a way to open a "support ticket" about this issue?

      • Greg_Deckler's avatar
        Greg_Deckler
        Community Champion

        Yes, you have a couple different options. You could use the smiley icon in the Service in the upper right and include a screen shot and description. If you have Pro, you can open a free support ticket at https://support.powerbi.com. Scroll down until you see "Still having issues?" and Create a Ticket.