Forum Discussion

eniX's avatar
eniX
Helper III
8 years ago

Login on start

Hi,

 

I have just installed the March update and I still have the issue, that I have to log in every single time on start up. PBI Desktop seems not to save my credentials. Any clue on how to fix it?

Need Help

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    HI eniX,

     

    What log in credentials you mentioned? Power bi account or datasource credentials? (These scenario not appears on my side)

    Can you confirm if your device contains any rule/setting to control write permission? Any restore feature enabled?

     

    It will be help if you share more detail contents about your scenario.

     

    Regards,

    Xiaoxin Sheng

    • eniX's avatar
      eniX
      Helper III
      8 years ago

      Hi Anonymous,

       

      so sorry for the late response. I was talking about the PBI account, not data source credentials. 

       

      I'm not quite sure what you mean with rules/settings to control my write permission and what restore features you was talking about.

       

      I'm having the same issue on my work PC as well as on my home PC - where I definitely have all the permissions and no strange network administrator rules...

      • Anonymous's avatar
        Anonymous
        Not applicable
        8 years ago

        HI eniX,

         

        Actually, it seems like a known issue(fixed in mar 2018), have you test with last version of power bi?

         

        Regards,

        Xiaoxin Sheng

  • eniX's avatar
    eniX
    Helper III
    8 years ago

    Anonymous,

     

    I have version 2.56.5023.861 64-bit (March 2018) as I wrote in

    eniXwrote:

    Hi,

     

    I have just installed the March update and I still have the issue, that I have to log in every single time on start up. PBI Desktop seems not to save my credentials. Any clue on how to fix it?

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      Hi eniX,


      I still can't reproduce your issue, have you test in other device or network? Does same issue appears?
      In addition, you can also use fiddler to trace you login operations and submit a support ticket with these traced session to power bi team to get further support.

      submit a support ticket


      Regards,

      Xiaoxin Sheng