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I have 64 bit Office 365 and 64 bit Power BI but still get an error trying to load. Says I need the Office 10 driver for Access.
Hi @joehav,
Could you please post the full error message? Additionally, please ensure that you have installed 64 bit version of Access Database Engine on your machine.
Reference:
https://powerbi.microsoft.com/en-us/documentation/powerbi-desktop-access-database-errors/
Thanks,
Lydia Zhang
As I mentioned, I'm using Office 365 (Access 2016) and I installed the 64 bit version. This is the error message
Hi @joehav,
The above error could occur when you install incorrect bit-ness of client. Please double check the bit version of your Office, Power BI Desktop and Microsoft Access Database Engine 2010 Redistributable . Make sure that Access Database Engine version matches your Power BI Desktop version.
Thanks,
Lydia Zhang
This is my Access version
This is my Power BI version
Hi @joehav,
Could you please check that if you have the following registry entry in you machine.
HKLM\Software\Microsoft\Office\16.0\Access Connectivity Engine\InstallRoot\Path
Thanks,
Lydia Zhang
No I don't.
Package?? I logged on to my account at the Office 365 website and requested a download.
Hi @joehav,
Do you download 64 bit Access database engine 2010 Redistributable from the following link and install it on your machine?
https://www.microsoft.com/en-us/download/details.aspx?id=13255
Thanks,
Lydia Zhang
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